Privacy Policy

Introduction

Brindille & Twig ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, advertisements, and related applications.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and other contact details you provide.
• Transaction Data: Purchase history, payment information, and order details.
• Usage Data: Information about how you interact with our website and advertisements, including pages visited, clicks, and browsing patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Advertising Data: Information collected through advertising platforms like Meta (Facebook/Instagram), Pinterest to measure ad performance and optimize campaigns.

How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Communicate with you about products, services, and promotions
• Improve our website and customer experience
• Analyze and optimize our advertising campaigns
• Comply with legal obligations
• Prevent fraud and ensure security

Advertising and Third-Party Services

We use third-party advertising platforms, including Meta (Facebook and Instagram), to deliver targeted advertisements and measure their effectiveness. These platforms may collect data about your interactions with our ads using cookies, pixels, and similar technologies.

For more information about Meta's data practices, please visit Meta's Privacy Policy.

We use Pinterest's Conversion API to measure the  effectiveness of our Pinterest advertising. Pinterest  may receive information about your purchases and site interactions to help us understand ad performance. For more information, see  https://policy.pinterest.com/privacy-policy.

Data Sharing

We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, shipping providers, email services).
• Advertising Partners: Platforms like Meta for advertising purposes.
• Legal Requirements: When required by law or to protect our rights.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of targeted advertising
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze traffic, and support our advertising efforts. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Brindille & Twig
Email: privacy@brindilletwig.com