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Frequently Asked Questions
Getting Started
We recommend starting with one of our free patterns! The kids slouch beanie is a great place to start.
Get the free patterns here.
Any order over $10 USD receives an automatic discount of 10%. Orders over $50 USD receive an automatic discount of 15%. These discounts are applied automatically at checkout — no coupon code needed.
About Our Patterns
Each pattern is a downloadable PDF file with a tutorial detailing step-by-step photos and instructions. Patterns include four formats: Letter/A4 for home printing, A0 for large format printers, a color projector file, and a black and white projector file.
Yes! All patterns have two projector files included — one color and one black and white.
Yes! All patterns have an A0 format included.
Our patterns are digital PDF files and can be downloaded and printed at home. We do not print or mail paper patterns.
Yes! Please credit "Brindille & Twig Patterns" in your listing.
Downloading & Printing
You can download your pattern from the order summary page or the order confirmation email. If you have an account, you can also find it in My Patterns, My Orders, or on the product page when logged in.
If you have an account, check My Patterns on our website. If you don't have an account, you can request another copy of all your order emails through our order recovery system. Still stuck? Contact us!
You will automatically receive an email notifying you of the update. You can download the updated pattern for free. We recommend adding noreply@sendowl.com to your email contacts so update notifications don't end up in spam.
PDF files can be viewed with free PDF readers such as Adobe Reader.
All patterns are designed to print on a standard home printer using Letter or A4 size paper. Some patterns also include an A0 format for large format printing at a print shop.
You may be trying to print the A0 (large format) file instead of the A4/Letter file made for home printing. Look for the file labeled "A4/Letter" for multi-page home printing.
Not all patterns have layers yet. Check the product page for "Layers: Yes/No." For Mac users: open Adobe Reader, go to Edit > Preferences, and toggle the setting that allows layer state to be set by user information.
Fabric & Sewing
Yes! Our patterns do not have shrinkage allowance included. Pre-wash your fabric for the best outcome.
Check out our blog post "Shopping for Knit Fabric Online" for suggestions. We also recommend joining our sewing community, which has a thread dedicated to fabric sources.
For frequent use, we recommend a heavy duty metal snap press from kamsnaps.com (requires purchasing the press and a die set for each snap size). For occasional use, thesnapsource.com offers a small handheld snap setter used with a small hammer.
Yes! Just lengthen the straps about a half an inch. The leg casing will look twisted while sewing, but should look fine in the end since it bunches up anyway with the elastic.
You can substitute serged seams by using a small zig-zag stitch on your sewing machine. Search online for techniques specific to working with knit fabrics — there are tons of great suggestions out there.
The harem coverall is designed to be pulled on through the neck opening.
Your Account
You likely completed your purchase as a guest. You can create an account at brindilletwig.com/account/register, or select "Save this information for next time" during your next checkout. Once you have an account, you'll be able to access all previous purchases made with that email address.
If you purchased patterns under a different email address, they will not show up. Contact us and we can transfer your patterns to your preferred email. Important: PayPal purchases are tied to your PayPal email address, even if you are logged in to your account when you check out.
Go to your account page, click the Edit link next to your email address, enter your new email, and click Save.
No, we do not support wholesale accounts.
No, sorry, we do not sell gift cards.
No, we do not currently have an affiliate program.